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General & Art Information

Effective Feb 2009

Thank you for choosing a TPI item and for giving us the opportunity to serve you!


1. IMPRINTING
All prices, where applicable, include 1-color, 1-position imprint. Add $50 (V) for screen & set-up charge, unless otherwise stated. Each additional color or location add $0.60 (V) per piece plus extra screen/set-up charge. Items are either silk-screened or pad printed. All standard colors, no process color printing or half-tones. Will match PMS at no charge if a close match is required. Exact PMS color match add $30 (V). Allow 2 weeks for imprinting, after proof approval.


2. ARTWORK
Electronic artwork can be emailed to artwork@tpi2000.com along with your PO number as the subject. Only files created with a vector based graphic program, such as COREL DRAW, ADOBE ILLUSTRATOR and FREEHAND, are usable. Touch-up and recreation will incur an additional service charge. These files must not include any rasterized images such as tif, bmp or jpeg and all fonts used in the files must either be converted to outline or embedded. We use ADOBE ILLUSTRATOR version 8, 9, 10 and CS, COREL DRAW version 8, 9, 10, 11 12, & 13 and FREEHAND version 10. E-mail art must have company name, contact name, phone number and purchase order number in the email message. When faxing in order, please include a copy of art with PO.

Paper hardcopy of artwork is still acceptable. Images from photocopy, business card, letterhead, tax transmission, web page down load and low-resolution scan-ins are not usable.

Multi-color spot color printing art must be in black/white and separated with the correct trapping. Composite image will only be used for registration purpose.

Additional charges: Typesetting (up to 3 lines) add $20 (V). Additional charges: Typesetting $5 (V) required to incorporate typeset with logo. Call for price to touch-up and re-create unusable artwork.


3. PRODUCTION TIME

Imprinted merchandise, 2 weeks after proof approval. Rush service available with camera ready art. Call for a quote or special requirements.


4. PRE-PRODUCTION PROOF

$30 (V) per item, per color, per location, plus $50(V) screen & set up charge per color, per location and 250 piece price (R) of the item. Available 2 weeks after receipt of order with camera ready art. No charge on paper proof (up to 1 revision), $10 (V) after 2nd paper proof. Once approval is received on the pre-production sample, the screen & set-up charges will be waived to produce the rest of the order.


5. SPEC SAMPLES

$50 (V) per item, per color, per location, plus $50(V) screen & set up charge per color, per location and 250 piece price (R) of the item. Allow 2 weeks for production. When spec sample results in an order, screen will not be charged again, only a reset-up charge of $20 (V) per color, per location applies. Maximum quantity: 2 pieces.


6. OVER/UNDERRUNS

Every effort will be made to ship exact quantity. We reserve the right to ship within 5% over or under specified quantity.


7. REPEAT ORDERS

$20 (V) reset-up charge, per color, per location. Please provide previous invoice and/or PO# and date.. Any copy changes cannot be considered as repeat order.


8. LESS THAN MINIMUM - IMPRINTED

Absolutely no less than 10 pieces. Add $31.25 (V) plus applicable screen/set-up charges.


9. ENGRAVING

Logo die - Add $85 (V) plus $3 (V) running charge per piece (logo only). Add straight line copy and personalization charges, if needed, with logo charges.

Straight line copy - Add $1.50 (V) per line.
Personalization - Add $4 (V) per name.


10. LASERING

Call for quote.


11. SAMPLES AND UNIMPRINTED ITEMS
For all quantities use 250 piece price (R). Brass plates are not included. Plate charge – (2-1/2” W x 3/4” H) add $0.80 (V) per plate. Samples and non-imprinted items will usually ship within 24 hours.


12. PACKAGING

Most items come with a gift box and instructions.


13. SHIPPING

UPS or specified. Most orders shipped F.O.B. factory,TX. Drop shipment: For each shipment after the first, add $5 (V) for each ship-to location. Foreign shipment: $25 (V) for handling export documentation per location. Third party billing : $2 (V) per carton for handling charge. USPS Shipment : $10 (V) for handling charge.


14. CLAIMS & RETURNS

Any quality issue regarding merchandise or imprint must be claimed within 15 business days after receipt of order. We will repair, replace or credit (no refunds). Any defective imprinted products returned may be replaced by same items with no imprint. Return authorization is required. All approved return items must be in original form and package. No credit will be issued for merchandise that is not authorized. Unimprinted merchandise is subject to a 15% restocking fee.


15. BATTERIES

Included for most items unless otherwise noted.


16. WARRANTY
All items in our line are warranted for six months from the day of purchase against defects in material and workmanship under normal use. (Batteries and glass items excluded).


17. PAYMENT TERMS
1 % 10; Net 30 days with approved credit. We accept Visa & Mastercard. 2% interest per month will be charged to accounts over 30 days past due. Accounts past due will delay production until the account is current.


18. TRADEMARKS

We assume no responsibility for determining who holds the title of the trademark. All liabilities of this risk rest with the customer.


19. CANCELLATIONS

Factory will invoice for parts and labor used up to the cancellation date. Not allowed once merchandise is imprinted. All cancellations must be confirmed in writing.
Note : This catalog supersedes previous catalogs and prices. All prices are subject to change without notice due to fluctuating energy, raw material costs and currency exchange rates. Please check our website www.tpi2000.com to confirm current pricing as well as any special offers prior to placing your order. TPI reserves the right to withdraw any item and change pricing or services without notice. All catalog items with imprints shown are for the sole purpose of displaying our imprint positions and capabilities. They are not intended to represent endorsement by the individual companies, nor are they for sale.

Call us for items not shown here but may still be available or for special items we can source for you. Please also call us for special large quantity quotations and/or co-op pricing.